getting started

Why should I choose Responsible Training?

We understand that you have plenty of choices available when picking a training program. At Responsible Training, we take our role in this industry seriously, and we’ve been building our reputation as a trusted partner for individuals and businesses since 2004. We are sure that you will be fully satisfied with the experience you have with us.

What prior education do I need for this program?

There are no prerequisites to sign up for any of our programs. You will need basic Internet skills such as locating and logging into websites, then reading and following the instructions found there. 

What is your refund policy?

Responsible Training’s first consideration is customer satisfaction. If you request a refund before a course is completed and a certificate is issued, we will be happy to refund you the full amount of the transaction within 30 days of purchase of the course.

Please see our Refunds, Complaints, and Appeals page for full details.

What is the cost of the course and what methods of payment are accepted?

The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express).

Is it secure to send my credit card information over the Internet?

Yes. Responsible Training uses a secure server to process all payments due to the sensitive nature of online transactions.

Can I take the course from various locations and devices?

Our courses are set up for students to access their account from any computer with an Internet connection. Most of our courses can be completed using a smartphone or tablet. However, with the exception of Texas, our Food Protection Manager exam requires a computer with a webcam and microphone.

Do I need to have sound on my computer to take these classes?

While sound is a feature of many of our courses, it is not necessary for a customer to have sound in order to learn the course material. All information played in audio is also displayed in text by the course player.

is there testing?

Yes, there are quizzes at the end of each chapter of training material and a final exam at the end of the course. The quizzes are not graded, but the test is. You will immediately see the results of your quizzes and exam as soon as you complete them.

who will see my personal data?

Your information will only be used by Responsible Training for training records and certificate management purposes. You can give others the information they need to verify your certificate status.

how soon will i get my certificate?

You may download your certificate as soon as you pass the final exam and any time after that you need a copy. Our Food Protection Manager Certification will be available within 1 business day of pasing the exam.

Getting Started | Current Students | Food Handler | Food Manager | Allergen Awareness

current students

i need a copy of my certificate. how do i get this?

To access a copy of your certificate, you must log in to your account go to My Account and click on My Certificates. As long as you have completed the course, your certificate will be available in the list of certificates.

i cannot log into my course. What should i do?

This is almost always an issue with your username and password being incorrect. Go to the Login Page and select “Forgot Password” to reset your password. If you continue to have difficulties please call us at 512-996-0909.

what happens if i get disconnected from the internet or need to come back later and take my course?

If you get disconnected from the Internet, you will need to log back into your account on our home page and enter your username/password as a returning student. In this case, you will return to the beginning of the lesson you were working on. Remote proctored exams must be restarted if your internet connection is disrupted.

What happens if i have technical difficulties or the system malfunctions during the course?

Please call us at 512-996-0909. We will be happy to assist you.

How long is a certificate good for?

The regulatory authorities determine how long your certificate will be valid. It will be printed on your certificate and may be checked by using our online verification program.

What if I fail the test?

The number of attempts you have on the exam will be determined by the course you are taking. In most cases, you can contact us to have your exam unlocked free of charge if you have used all your exam attempts. However, the Food Protection Manager exam must be repurchased if you use all your exam attempts

Getting Started | Current Students | Food Handler | Food Manager | Allergen Awareness

Food Handler

What will I learn?

• The fundamentals of preventing foodborne illness, including knowing how sickness is spread and how food becomes contaminated through unsafe practices.
• Why hygiene is important, and how personal grooming, handwashing, and the use of protective clothing help you avoid illness.
• How to spot the signs and symptoms of communicable diseases and foodborne illnesses that will keep you from working, and when you'll need a doctor's permission before working with foods.
• How to accept and store food securely, including when to refuse food deliveries and how to keep food safe from contamination.
• How to prevent foodborne illness by controlling food temperature, including how to measure and keep foods in safe temperature zones, as well as how to safely cook, cool, and reheat food.
• The proper cleaning and sanitizing procedures to ensure a safe environment.

How does this course work?

We've made it easy to receive your Food Handlers Card, meet state and company standards and begin work as quickly as possible. This course includes:

• An overview of food safety issues, rules, and practices so you'll know how to keep your workplace safe.
• Self-paced lessons that take less than 15 minutes and have a voice-over option that reads the lesson aloud.
• Short 5 minute quizzes to see how much you've retained after each lesson.
• A final test once all six lessons are completed. To get your Food Handlers Certificate, you must achieve a 70%.
  
  
  
  
  
  

What are the certificate requirements?

The Certificate Program consists of six easy to understand lessons in food handling, each with a quick quiz so you can be sure you understand the lesson and are prepared for the exam. To be awarded a Food Handlers Certificate, you must view all lessons and quizzes, then take 40 question multiple choice exam, which you must pass with 70% to be awarded a Food Handlers Certificate.

How long is the certificate valid?

The ANSI National Accreditation Board (ANAB) Food Handlers Certificate is valid for three years.

When will I get the Food Handlers Certificate?

Once you have completed the course and passed the final exam with a 70% or higher grade, you may immediately download your certificate. You will immediately see the results of your quizzes and exam as soon as you complete them. Detailed instructions are available at the end of the exam.

CAN I TAKE THE FOOD HANDLERS COURSE AND EXAM ON MY SMART PHONE?

Yes. The course presentation is optimized for a desktop presentation on a Chrome browser, but it also works on mobile devices. If you have problems viewing a page while holding your phone in portrait mode, try rotating it to landscape mode (be sure orientation lock is OFF).

Getting Started | Current Students | Food Handler | Food Manager | Allergen Awareness

Allergen Awareness

What are the certificate Requirements?

The Certificate Program consists of four easy to understand lessons, each with a quick quiz so you can be sure you understand the lesson and are prepared for the exam. To be awarded an Allergen Awareness Certificate, you must view all lessons and quizzes, then take 25 question multiple choice exam, which you must pass with 70% to be awarded the allergen awareness certificate.

How long is the Certificate Valid?

Your certificate will be valid for 3 years. It will be printed on your certificate and may be checked by using our online verification program.

what you will learn in this course?

Upon successful completion of this training program, you will understand:

• The definition of a food allergy
• The symptoms of an allergic reaction
• The major food allergies
• The dangers of food allergens and how to prevent cross contact
• The proper cleaning methods to prevent allergen contamination
• How and when to communicate to guests and staff about allergens
• The special considerations related to allergens from workstations and self-serve areas
• How to handle special dietary requests
• Dealing with emergencies, including allergic reactions
• The importance of food labels
• How to handle food deliveries in relation to allergens
• Proper food preparation for guests with food allergies
• Cleaning and personal hygiene considerations to prevent contaminating food with allergens

how to use an allergen awareness training certificate

Holding an Allergen Awareness Training Certificate shows employers that you have passed the minimum requirement of understanding food allergens. Employers can check your certificate status through our online system.

When applying for jobs, you may call yourself a "Responsible Training Allergen Awareness Certificate Recipient". You can refer to your "Responsible Training Allergen Awareness Certificate" on your resume.

You may not say or imply that you are "certified," "certificated," "licensed," "registered" or "accredited"; these terms indicate a different type of program than Allergen Awareness Training.

Getting Started | Current Students | Food Handler | Food Manager | Allergen Awareness